Privacy Policy

Last updated: June 2026

TicketSystem.am respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you use our website and mobile applications.

1. Information We Collect

We may collect the following information:

• Name and surname
• Email address
• Phone number
• Order and ticket information
• IP address, browser type and device information
• Website usage and analytics data
• Payment-related information processed by third-party payment providers

2. How We Use Your Information

We use your information to:

• Process ticket purchases and orders
• Send electronic tickets and transaction notifications
• Provide customer support
• Improve our website, applications and services
• Prevent fraud, abuse and unauthorized activity
• Comply with legal obligations

3. Cookies and Similar Technologies

TicketSystem.am uses cookies and similar technologies to improve user experience, analyze traffic, remember preferences and display relevant advertising. You can manage or disable cookies through your browser settings.

4. Google AdSense

We may use Google AdSense to display advertisements on our website. Google and its partners may use cookies to serve personalized or non-personalized ads based on users’ visits to this and other websites.

Google Advertising Policies

5. Google Analytics

We may use Google Analytics to understand how users interact with our website. Google Analytics may collect information such as pages visited, time spent on pages, browser type, device type and approximate location.

6. Facebook Pixel and Advertising Tools

We may use Facebook Pixel and similar advertising tools to measure advertising performance, improve marketing campaigns and show relevant advertisements.

7. Third-Party Services

We may share limited necessary information with trusted third-party providers, including:

• Payment processors
• Analytics providers
• Advertising partners
• Hosting and technical service providers
• Customer support tools

8. Payment Information

Payment transactions are processed by third-party payment providers. TicketSystem.am does not store full bank card details on its servers.

9. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse or disclosure. However, no online service can guarantee complete security.

10. Data Retention

We keep personal data only as long as necessary for the purposes described in this Policy, including order processing, customer support, accounting, fraud prevention and legal compliance.

11. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate personal data
• Delete your personal data where legally permitted
• Object to certain data processing activities
• Withdraw consent where processing is based on consent

12. Children’s Privacy

Our services are not intended for children under the age required by applicable law. We do not knowingly collect personal data from children without appropriate consent.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us.